Cancel your subscription
End your subscription as soon as you want! Easy, fast and free, take advantage of our instant cancellation tool!
We are at your disposal to answer all your questions. If you encounter technical difficulties using our platform or if you wish to receive additional information about your subscription, please contact our teams.
We will be happy to answer you!
Services Giffiz
Contact us easily
Sometimes you can't afford to wait to contact your customer service. In order to allow you to reach us as soon as you need to, we have set up different communication channels.
You can therefore choose to contact us by e-mail, by phone or by form.
Our cancellation tool
Our teams have specially designed an optimal termination tool for our platform: simple, intuitive and free! In just a few clicks, you can terminate your subscription instantly.
You will just need the email address you used when you subscribed, nothing else!
Optimize your time
We believe that contacting customer service should not be a waste of time. That's why we stand out for our responsiveness.
We process your requests in a reduced time frame and work daily on reducing our waiting time when you contact us by phone.
Efficiency: our consultants are experts.
Listening: we analyze your requests pertinently.
Reliability: we listen to you.
Quality: cancel in a few clicks.
We promote the values of listening and transparency. Nothing replaces human contact, which is why we have not created an automated chat to handle your requests. Instead, it is our advisors, with a solid capacity to analyze situations, who answer and guide you. This is how we ensure an optimal customer experience.